Atlassian Assist - How to map with Jira statuses?

Levs Blinnikovs
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April 3, 2024

Hello, Community,


We are using Atlassian Assist in our organization, and recently I've noticed that tickets with status "Completed" (not "Closed") are recognized by Atlassian Assist as "Closed":
I assume it happened because the Jira ticket had a Resolution filled in. Is there a way to map the Jira Statuses to the respective status in the Slack app?
Thanks in advance.

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