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Apptoberfest Demo: Viewtracker - Analytics for Confluence

Hi Community,

we’d like to present a typical use case for our app Viewtracker - Analytics for Confluence. Meet Linda (Confluence Administrator) & Edmond (HR) on their quest to track user interactions in Confluence.

https://www.youtube.com/watch?v=BKl0DGZpqOk

Viewtracker listing on the Marketplace 

If you found the demo useful, we’re looking forward to seeing your likes and comments!

Best, Cora from the bitvoodoo team

11 comments

Laura Holton Community Leader Oct 05, 2021

Here's to the team Linda, Edmond and of course yourself @Cora Egli_bitvoodoo_ 🙌 I thought the demo was great!

Like Cora Egli_bitvoodoo_ likes this
Cora Egli_bitvoodoo_ Marketplace Partner Oct 05, 2021

Aaww, thanks so much for the kind words, @Laura Holton - it means a lot!

Like Laura Holton likes this

It's cool to see all the different metrics and analytics that can be obtained from Confluence. That's very interesting, and thank you for sharing and participating in the Apptoberfest @Cora Egli_bitvoodoo_ 

Cora Egli_bitvoodoo_ Marketplace Partner Oct 06, 2021

Thanks a lot for the support, @Huwen Arnone -DEISER- ! I too think the Apptoberfest is very valuable to discover new apps.

Wow! 👏 Thank you for creating this content @Cora Egli_bitvoodoo_ it's a top notch work, indeed!

💯

 

 

Like Cora Egli_bitvoodoo_ likes this
Samuel Community Leader Oct 15, 2021

I've been casually interested in determining the effectiveness of Confluence docs in our company for some time now. We have a number of information spaces to be used internally, and it's been hard to identify what content is effective or being utilized. I was impressed with the reporting here, and even more impressed that you could see which users have been utilizing the content within a space. I was also very impressed with the attachments reporting feature. I could see myself reorganizing page content to emphasize important attachments if the viewing was insufficient.

One question I do have, does this app also track page/space metrics for Confluence spaces integrated with JSM? Will it count views if customers view pages in the portal, or when agents link the Confluence page to an issue?

 

Thanks!

Like Cora Egli_bitvoodoo_ likes this
Cora Egli_bitvoodoo_ Marketplace Partner Oct 17, 2021

Hi @Samuel - thanks for the kind words!

As for your specific question: Yes, Viewtracker measures views from JSM and lets you filter the report by JSM views in the Data Center/Server version.

Thanks for your interest in Viewtracker - please reach out to us if you have any more questions.

Best, Cora

Like Mattia _bitvoodoo ag_ likes this
Brant Schroeder Community Leader Oct 18, 2021

@Cora Egli_bitvoodoo_ This is a pretty cool app.  I have seen several questions in the Atlassian community that this app would solve.  I will remember it and let people know about it.

Like Cora Egli_bitvoodoo_ likes this

Great demo @Cora Egli_bitvoodoo_ thank you for sharing! This might be a silly question but if we use for example Refined to stylize our Confluence pages and they're on the custom domain would this analytics tracking still work? I think it would be helpful for us to see what pages are worth focusing on and what needs to be improved. Thank you!

Cora Egli_bitvoodoo_ Marketplace Partner Oct 25, 2021

Hi @Nikki Zavadska _jexo_ Not a silly question at all :-) We would have to test it to make sure. Please reach out to us via support@bitvoodoo.ch and we'll be happy to assist.

Like Nikki Zavadska _jexo_ likes this
Brant Schroeder Community Leader Oct 28, 2021

@Cora Egli_bitvoodoo_ 

Nice demo video.  I just had a question about Confluence analytics the other day.  This would be a great app to refer users to.  Thanks

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