Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Anyone familiar with the "Jira Cloud for Excel (official)" app?

I'm wondering if any admins have experience with this app?

  • What is your overall impression of the app?
  • Does every user with a Jira license that wants to use it have to turn it on individually through Excel or is it somehow enabled across the board for all Jira users?
  • Was there anything particular you had to do with Microsoft licensing to enable it to work in Excel? Looks like to you actually get the app through the Microsoft app store, not the Atlassian app store.
  • If you tried this app and moved off it to a different app to export to Excel, which alternative did you choose?

Thanks for your thoughts?

3 answers

2 accepted

0 votes
Answer accepted
Łukasz Modzelewski _TTPSC_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Nov 27, 2022

Hi @GregPearson ,

App is very interesting, it has some powerful features e.g. auto refresh and it's made by Atlassian. Downside - it's read only, if you want to analyze data it's enough, to make any changes you need to get back to Jira.

Sure, there are other alternatives in marketplace :) 

I'm from the team behind "Excel 365 Connector for Jira", in our app you can do much more than just import issues to Excel. You can make changes and send them back to Jira, or create new issues etc. There are also features like changing statuses or logging work on task directly from Excel.

As for the installation, all users need to install app from official MS Store, but we got it covered in our getting started section: Getting started 


I appreciate the insight!

Like Sari Pykala likes this
0 votes
Answer accepted
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 24, 2022

Hi @GregPearson

Full disclosure, we are a Marketplace vendor with a similar offering.

When it works, it is pretty slick if you are okay that your users need to install an add-in and work directly in Excel. There is no export from within Jira option. Everyone with a newer version of Excel and a Jira account can install the Add-in though.

As long as  a user has a valid Microsoft Excel license it should work. The user needs to be signed in to their Microsoft account to install the add-in. Also there is sometimes a workaround required if you are on Mac.

Jira issues are exported in Excel itself via JQL, filters, or special function. For smaller exports this works pretty well but can become problematic when you have to bring over large number of issues.

It is a great tool if you occasionally need to export some Jira issues.


Unfortunately, there are many problems with it. They are well documented on the Atlassian Community. One vendor even started categorizing and listing the encountered issues. Random disconnects, suddenly stops working and users have to reinstall and reconnect seem to be a frequent problem. And also if you have multiple Jira Cloud instances it only connects to the first one... and the list goes on.

One more thing, it is unclear how committed Atlassian is to continue this add-in. They just tried to discontinue a similar add-in for Google Sheets and then had to backtrack. Here is description of what happened.

If you are looking for alternatives just search on the Atlassian Marketplace for Excel. There are several approaches that work more reliably. For example, our add-on Excel Online Integration works directly within Jira and allows you to download xlsx files or export to Excel 365. This may or may not work for you but again there are many add-ons out there.

Hopefully that helps and gives you some ideas.


Kind regards,

- The Mobility Team

Thanks for sharing this information!

0 votes
Levente Szabo _Midori_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Dec 05, 2022


Similarly to @MobilityStream , we are also offering a Jira to Excel reporting tool which has been on the market for 8 years (Server) and a little over a year on Cloud. As others mentioned, Jira Cloud for Excel covers the basics (mostly), but customers reported a few downsides that we collected in a blog. Pay attention to these and see what workaround is available.

I also recommend you give Better Excel Exporter for Jira Cloud a try!


(Please note that Better Excel Exporter is a paid and supported app and I'm part of the team developing it.)

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events