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Anyone else having difficulties exporting charts with the Scroll PDF Exporter add-on?

I'm having troubles exporting charts with the Scroll PDF add-on.  The chart (time series) in question is pulling data directly from a JIRA .db (Bob Swift SQL add-on), chart created with the Chart from Tables macro, using the standard Confluence Template for PDF export and nothing excluded in the export options.

Note: the table data is exported, but not the graph itself. 

2 answers

Was this ever resolved? 2021 and this is still an issue.

Hi @Manuel Venegas - for dynamic content that is provided by macros/gadgets/widgets in Confluence that use an integration pattern that requires a full-blown browser with all its session handling and frame composition features, our Scroll Exporters are unable to preserve this content in the generated output.

Unfortunately, these blockers won't go away unless the technical implementation of such macros/gadgets/widgets in Confluence changes fundamentally or provides native export support. This is also the reason why this content is also not supported by the built-in exporters in Confluence.

We have more information regarding this here - https://k15t.jira.com/browse/EXP-2352

Were you also using the same apps mentioned in the initial comment?

Thanks, Thomas (K15t)

Hi Brian,

I assume this is because the graph data is loaded dynamically from JIRA, and is not stored within the page storage format (which is used to create the PDF export).

To further investigate, it would be great if you could reach out to us via support@k15t.com and provide some further information about which versions of Conflunce, JIRA, PDF Exporter and Bob Swift SQL you're using - we'll then have a closer look and will come back to you with further information.

Best,
Nils

Hi Nils,


The version info you request has been provided via #19023.


Thx,
-Brian

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