After installing a trial version of Multiple Checklists plugin how do I add a new check list

Sri Kanth June 17, 2022

After installing a trial version of Multiple Checklists plugin I don't see an option to add check list in the issue view page.

This quick start guide here: mentions there is a default check list "To do" available - I can't see this.

Nor the + sign mentioned in the link which should appear in the issue view page. I'm using JIRA Software Server 8.20.7 and the multi checklist version: 1.17.3 (trial version). The project I"m viewing is enabled for using multi checklist.

Checklist missing option.PNG

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Sri Kanth June 28, 2022

It appears there is a conflict with an existing plugin "SAFe Epic to Feature translator for Jira" and I can see the checklist options mentioned in the documentation when translator plugin is disabled.

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Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 18, 2022

Hi @Sri Kanth

You will get a better response if you contact the vendor's marketplace support site.

Good luck.

Sri Kanth June 19, 2022

Thanks, Fabian.

I thought this is too generic and might draw quicker responses from the community.

And also the ticket tag "multiple-checklists-for-jira' might be searched/scanned by the vendor.

Probably not or they are on a holiday. I will raise a support ticket with the vendor.


Ewa Grabowska-Ptak_SolDevelo_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
June 20, 2022

Hello @Sri Kanth ,

I apologise for the delay in our response. I have already contacted you through our service desk. I will do my best to help you. :) 

Sri Kanth June 28, 2022

Thank you, Ewa for the support on the help desk.

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