Uhub @ WPP IT - We're hiring! DevOps Platform Architect, Singapore or Kuala Lumpur

[Craig Castle-Mead]

WPP is the transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 100,000 accomplished people in 110 countries. We create transformative ideas and outcomes for its clients through an integrated offer of communications, experience, commerce, and technology. WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 325 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100.

WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide. We are quoted on the London Stock Exchange and the New York Stock Exchange. Key performance indicators for WPP (2020) include Billings of £46.9bn and Revenue of £12bn.

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Visit our LinkedIn page to see what we're up to!

Why we're hiring:

WPP IT provides IT services for WPP, the world’s largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP IT is an integral part of that journey and we are proud to provide technology for some of the world’s most creative brands.  

To support WPP’s vision, WPP IT must transform and modernize our ways of working, build out new capabilities that will be shared across the group, as well as digitize and re-imagine the experience and service wrap for our colleagues and clients.   

Making that vision into a reality for the Developers and teams supporting them across WPP, is the goal of the DevOps Tools Platform team. This team will architect, manage, and provide support for the tools that enable Development Operations across WPP.  

We’re looking for a DevOps Platform Architect with strong business analysis and support skills to join and help build out this function. With such a diverse set of teams across WPP who would consume our services, and with the technology landscape as wide and varied as it is across WPP, the right candidate will need to have a strong technical grounding and a desire to help teams implement best practices with a variety of products. While the tools play their part in success, they won’t do this alone. We’re also helping to improve the culture of development within and between teams, so strong communication skills are a must. You will support a mix of migrations, consolidations, integrations, and ongoing support.  

This role will work closely with WPP’s agency teams to help understand business requirements and translate these to efficient processes utilizing the suite of tools, while also helping the wider business goal of more secure, consistent, efficient platforms. A variety of training will be provided.   

What you'll be doing:

• Architect and provide ongoing expert-level support for a variety of products in the DevOps space including tools for code management, CI/CD, testing frameworks, containers, IaC, configuration management, and vulnerability management.
• Monitor the Jira Service Management queue for requests and handle accordingly
• User and group management via Active Directory, LDAP, Crowd, Okta, and other identity tools
• Architect and maintain an appropriate structure of permissions within each of the DevOps Tools to projects, issues, spaces, code, or other tool-specific objects
• Use built-in customization as well as third party add-ons for extending the functionality of the DevOps Tools and our specific configuration / implementation of them
• Determine ways to optimize/improve tool setup and process workflows, as well as identify where functionality can/cannot meet user requests
• Create/Assist in creation of robust, decoupled, and efficient platform integrations with other WPP DevOps products/processes
• Craft comprehensive workflows to address complex process requirements, using project workflows, screen schemes, permission schemes, notification schemes etc., and document these thoroughly
• Develop metrics dashboards and advanced filters in Jira to provide business teams meaningful operational/performance metrics and status reports
• Be an expert go-to person for a variety of products in the DevOps space including tools for code management, CI/CD, testing frameworks, containers, IaC, configuration management, and vulnerability management
• Display a mastery of import/migration mechanisms and tooling/scripting required for successful addition of data across the DevOps tools
• Suggest improvements to existing configurations as part of rationalization, consolidation, and migration efforts
• Assist in upgrade testing, planning and communications
• Domain registration and renewal support, DNS and SSL management
• Effectively communicate with a range of technical and non-technical stakeholders throughout delivery to ensure a common and consistent understanding of a project's functional requirements, and work through implementation resources (design, development, and training) to build a solution to meet those needs

What you'll need:

• Ability to work during standard business hours in GMT time zone. 
• Extensive Jira (8.x) and Confluence (7.x) administration experience – other Atlassian applications and/or Atlassian certification a plus 
• Strong Github Enterprise or organization administration experience 
• Experience with source control tools, such as Git (or similar). 
• Ability to effectively communicate and share knowledge with internal and external contacts at all levels 
• Growth mindset and an insatiable desire to learn new technologies and both hard and soft skills as well as best practices. 
• Able to work on multiple projects at a time, a self-starter and independent worker 
• Team mentality with customer empathy superpowers 
• Be comfortable with a balance of unstructured and process-driven work. 
• Ability to analyze, review, and document current functionality to inform potential areas of improvement 
• Understanding of how to deliver business priorities with technical/digital solution platforms  
• Experience of managing requirements through the entire lifecycle of an implementation project - gathering, documenting, validating, refining, creating user stories and acceptance criteria

Desirable:

• Multiple languages (written and/or verbal)
• Knowledge of, or experience with the Software Development Process
• Experience managing Infrastructure as Code using tools such as Terraform
• Cloud hosting providers (AWS, GCP, Azure)
• Experience with containers
• Knowledge of SQL
• Advertising agency experience
• Python scripting
• Okta experience

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

Apply at https://boards.greenhouse.io/wppit/jobs/5854318002

[Craig Castle-Mead]

This position is no longer open.

CCM