Urgent Hire :: Contract :: Jira/Confluence Administrator :: Irvine, CA (Remote)

[#1]

Role: Jira/Confluence Administrator

Location: Irvine, CA (Can work Remotely)

Duration: 6 Months

Experience Level: 3+ Years

Job Description

THIS IS WHAT YOU’LL DO:

Responsible for the supporting and maintaining Jira and Confluence.

•          Have good understanding of the business process that are supported by Jira and Confluence
•          Be a leader on tool usage, standard methodologies, and implementation
•          Document technical solutions that align with enterprise objectives
•          Identify and communicate gaps between current and desired end states
•          Work with users to ensure consistent performance
•          Be a trusted support and escalation point for technical issues
•          Assist with delivery management processes and enforcement
•          Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools
•          Communicate and collaborate with internal/external teams

THIS IS WHAT YOU’LL NEED:

Educational Background:

Bachelor's degree required. Experience administering Atlassian products.

Qualifications:

•          3+ years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence, Service Desk and others) and supporting 3rd party add-ons (Structure, Insight, Zephyr, etc.)
•          Process oriented mindset. Good experience in the enablement of enterprise-level processes using Jira and Confluence.
•          Experience with configuring and supporting integration using development tools on Jira
•          Experience with managing reports on Jira and supported reporting applications
•          Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks
•          Technical understanding of common networking terms and tools
•          Previous experience working in a dynamic and agile environment
•          Able to work independently with minimal guidance in a rapidly changing environment
•          Ability to manage multiple clients and deliverables at any given time through effective time-management and planning
•          Demonstrate good interpersonal skills and communication, both written and spoken
•          Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
•          Good work ethic and the ability to work with diverse teams across different time zones
•          Strong ability to multi-task and adapt to changing priorities

Ability to Travel:

10% to 25% travel nationally

Comments for Suppliers:

•          Ideal candidate will have previous experience in a help desk role and demonstrated ability to triage and troubleshoot.
•          Candidates must have demonstrated hands on experience with Jira AND Confluence.
•          Knowledge of Scripting will definitely help with trouble shooting.
•          This role will be remote until  returns to the office
•          Candidates must be willing to report to Irvine , Carson OR San Jose CA to be considered for conversion to Direct Employee

Thanks and Regards,

Amit Kumar

Sr. Recruiter

P : 408-216-7383 :  E: alan.k@e-solutionsinc.com  

2N Market St, Suite # 400, San Jose, CA- 95113

www.e-solutionsinc.com