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Business Analyst with Jira Atlassian certifications Must have
Project Timeframe: Long Term
Location – Remote until COVID restrictions and then local in Michigan
Direct Client: Beaumont Health
Project management and leadership skills for managing projects and the teams involved with them
Experience managing a team utilizing Jira
Strong written and verbal communication skills to coordinate with team members and management and explain technical issues
Analytical and problem-solving skills to handle any issues that occur during project completion
Organization and time management skills to keep projects on track and within budget
High initiative, flexibility, and team approach to work
The ability to work both independently and collaboratively
Self-starter and results-oriented with the ability to focus on and meet deadlines and goals
Exceptional organizational skills and the ability to prioritize multiple tasks
Excellent resource planning and task scheduling skills
Setting project goals and coming up with plans to meet those goals.
Maintaining project timeframes, budgeting estimates and status reports.
Coordinating project team members and developing schedules and individual responsibilities.
Implementing management strategies that deliver projects on schedule and within budget.
Using project management tools to track project/employee performance and schedule adherence.
Conducting risk assessments for projects.
Organizing meetings to discuss project goals and progress.
Stakeholder Management and ensuring escalations are kept to minimum
Change Management – identifying project scope or timeline changes and ensuring all changes are logged, change management process tracked as part of project delivery
Worked as a Business Analyst and is flexible to work both as a Business Analyst and a Project Manager
Coordinating with onshore remote resources and offshore resources
1-3 years of hands-on experience working with the Atlassian product suite, with a specific focus on JIRA as a Project/Application Administrator.
Has led client migrations from other Service desk platforms such as Remedy to Jira Service Management
Good and sound understanding of ITSM core areas
Integrations with Reporting tools such as Qlik
Knowledge of JQL (Jira Query Language).
Ability to construct custom dashboards using various filter types in JIRA.
Ability to construct Confluence pages and integrate JIRA projects with Confluence pages.
Strong analytical skills.
Ability to work in a dynamic agile environment.
Must have a strong work ethic with good time management skills.
Excellent verbal and written communication skills.
Bachelor’s Degree in Computer Science, IT or another related field or equivalent experience.
7+ years of experience related to IT leadership or management experience.
Possess good interpersonal and communication skills with the ability to work effectively with others.
Project Management Certification is a plus
ITIL Certification is a Plus
Certified in at least one of the below Atlassian certifications
ACP-100 Jira Administration for Data Center and Server
ACP-200 Confluence Administration for Data Center and Server
ACP-400 Jira Service Desk Administration
ACP-500 Atlassian System Administration
ACP-600 Project Administration in Jira Server