Save The Water is hiring a Jira Administrator (Volunteer)

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Hi everyone,

I'm the hiring manager for this position. Save The Water is a nonprofit, charitable 501(c)3 organization located in Florida, USA. This is a great opportunity to gain experience in a highly organized, active organization, working alongside professionals in different fields.

As this is a volunteer position, we kindly ask for a commitment of a minimum of 8 hours per week for the duration of this project. We're all virtual and from all over the world using GSuite, Google meets, and Slack to communicate.

About the project: we are implementing Jira and Confluence for the organization and centralize the managing of projects, timesheets, resources, workflow processes, knowledge and training.

Why volunteer with us? Because you'll be working with an amazing team of eager and ambitious folks who are volunteering for a good cause. Also, you get to add this to your resume with all of the accomplishments and achievements you'll do!

STW Education Group's mission: To increase public awareness of water issues through educational content and school programs.

Jira Administrator

SAVE THE WATER, INC.

STW(tm) will provide a "letter of recommendation" to interns, students & professionals who are able to showcase outstanding performance for school/university credit and for professional references. 

This is a fantastic opportunity to learn and develop your career in IT administration and project management. You will work with a highly engaged team of professionals in education, learning and development, project management, and information technology. We look forward to hearing from you shortly!

The Role

Reporting to the Associate Director of Education: Strategy and Business Operations - Atlassian Products, the Jira Administrator is responsible for integrating Jira and Confluence with the current systems, designing workflows, permission and screen schemes for each business unit. The incumbent will also be responsible for maximizing the features of the product and integrating solutions for process improvement. He/she will work closely with the project team and act as a liaison between different key stakeholders across the organization. The Jira Administrator takes initiative to identify opportunities, address performance/process gaps, track risks, issues and assumptions. The Jira Administrator is responsible for communicating any business function misalignments to the Jira project team, in addition to documenting changes.

What you will be responsible for...

• Construct custom dashboards using various filter types in Jira.
• Develop Confluence pages and integrate Jira projects as requested.
• Maintaining customizations across projects/environments in Jira/Confluence.
• Excellent understanding of Jira workflows, permission schemes, notification schemes, screens schemes, etc.
• Work with the Systems Administrator to configure, maintain and upgrade Atlassian Jira, Service Desk, and/or Confluence.
• Work with the Learning Developer to develop and compile training materials based on the group’s needs.
• Analyze and apply business requirements to workflows in Jira.
• Ensure the project is within scope and baseline.
• Contribute to project status reports.
• Track work activities and project statuses of ongoing projects.
• Attend regular meetings as necessary.  
• Provide project support to the associate director.
• Be willing to attend virtual meetings in EST timezone (GMT -4:00) and respond to emails within 36 hours.
• Perform other duties as required.

About you

• Strong attention to detail in all aspects of work.
• Strong ability to self-motivate, multi-task and prioritize effectively. Proven ability to work under pressure and meet deadlines in a fast-paced and online environment.
• Demonstrate strong written and oral communication skills to elicit information and provide accurate information clearly and concisely.
• Very comfortable working in a virtual team environment incorporating group problem-solving; shares information and responsibility. 
• Committed to attending team and ad hoc meetings. 
• Strong relationship-building skills, both internally and externally.
• Outgoing, persistent and energetic. Strong communication and interpersonal skills; able to handle requests and complaints in a professional, non-confrontational manner.
• Creative problem solving skills, capacity for innovation. 
• Thrive working collaboratively with STW staff.
• Enjoy taking initiative, adaptable, and able to work under pressure. 

Education

• Some education in information technology, business administration and/or project management from a recognized post-secondary institution; equivalencies of education and experience may also be considered.

Requirements

• Minimum one year of experience with Jira and Confluence with administrative oversight.
• Comfortable learning and using a variety of technical solutions to complete project deliverables.
• Knowledge of agile project management methodologies, tools and lifecycle.
• Experience using Google product applications or GSuite.

Preferred

• Experience in technical writing.
• Experience in working on technology projects or similar.

If interested, please submit your resume to newvolunteers@savethewater.org. We would love to hear from you!

About Us

Save the Water(tm) (STW(tm)) is a U.S.-based nonprofit organization dedicated to solving the world water crisis through excellence in water science research and by forming alliances with organizations, scientists, universities, media, businesses, and governments around the world to promote awareness of water contamination issues.

A passion for water. STW(tm) associates must have an understanding of the value and role that water plays in the quality of life of all living things on the planet.

Volunteering with STW(tm) is different from other volunteer experiences as we work in an almost 100% online environment. Save the Water(tm) is run like a business and we rely heavily on frequent email communications, meetings held via google hangouts/Zoom, and collaboration on projects via google drive. Volunteers are held to high standards and deliverable due dates.

References:

- Waterdrop mascot is from Freepik.