Automation Consultants are a leading, dynamic and forward-thinking company in the technology industry. We work with a number of companies across the UK, delivering industry recognised automation solutions, software development and technical support.
We are a fast-growing company currently recruiting an exceptionally talented individual to join our team as a Graduate Support Engineer. We pride ourselves on our contemporaneity and innovation and welcome applications from ambitious, energetic and driven individuals.
About The Job
Reporting directly to the Head of Support, the Support Engineer will work through complex client issues and answer a diverse range of support tickets. You will work with the consultancy team in occasional client project work; including software upgrades, migrations and optimisation projects. To assist our clients, the Support Engineer will also write thorough and articulate articles in our customer knowledgebase, creating a clear guide to assist clients with future issues.
This is a diverse and fast-paced role that requires wide technical knowledge, the ability to problem solve and adopt new technical skills quickly.
Apply Directly: https://www.automation-consultants.com/careers
Working at Automation Consultants
- You will receive thorough induction training, covering a range of tools, languages and operating systems, from our leading consultants
- Receive ongoing training and development, and the opportunity to obtain further industry recognised certifications
- Learn from and work as part of a dynamic and highly skilled team
- Clear career progression with the opportunity to grow with the company
The Ideal Candidate
- Excellent verbal and written communication skills with the ability to communicate with clients and stakeholders at all levels
- Demonstrable and vast technical knowledge to answer and resolve varying and complex issues
- Ability to think on your feet and not be phased by the fast-paced nature of the role
- A relevant and strong degree within a Computer Science based subject
- The passion to learn new skills and procedures in order to be an effective member of the support team
- Proven ability to work independently and still deliver to strict deadlines
What's In It For You
- Currently remote working
- Flexible working
- Diverse and dynamic teams
- Challenging and exciting work
- An opportunity to have a real impact on our business
- A great range of social activities
- And so much more!!
If you are always seeking a challenge, want to work as part of dynamic team and love to travel – join us!
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