New Verve Consulting are hiring a remote Technical Consultant

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New Verve Consulting is in the need of a full-time Technical Consultant to support the growing need for our Atlassian services in Scotland.

This role will be fully remote with opportunities to work from our office in Glasgow.

Apply: https://uk.indeed.com/cmp/New-Verve-Consulting/jobs?jk=18ae649a3ae96d37&start=0

Start Date: As soon as possible!

Application Closing Date: 31 March 2022

Salary Range: £30,500 - £41,000 per year, depending on experience

More Information: If you require any further details, please contact Nigel Rochford, CEO at nigel@newverveconsulting.com.

Company Summary

We are an ambitious and growing company of 14 people operating from offices in Glasgow. We specialise entirely in the delivery of solutions and services for the Atlassian software suite (e.g. Jira, Confluence). As the only Atlassian Solution Partner in Scotland, we are seeing increased demand to deliver our services to local businesses. These include

• the design and delivery of Atlassian software solutions to meet client needs;
• the development of new Marketplace apps for Jira and Confluence;
• provision of training and support for end-users and administrators.

Our client base is wide and varied across both private and public sectors. Current clients include Social Security Scotland, Kantar Global, Mary’s Meals, and the University of Dundee.

Our Culture

Our values are really important at New Verve and ultimately show our people, customers, and partners what we’re all about and what we value as a collective.

• Collaborate as one diverse team
• Earn trust with transparency
• Keep an open mind
• Innovate to fuel the future

These values have helped mature an open culture in which people and teams feel motivated, involved, and autonomous.

We strive to make a positive impact on our people. Here are some of the things we do as a business:

• we prioritise employee wellbeing.
• we recognize top performers and actively seek to promote people to more senior roles.
• we have established a regular calendar of team events (albeit remote due to COVID-19).
• we have established a knowledge-sharing framework, with bi-monthly town halls, monthly newsletters, weekly knowledge-sharing workshops, and a range of ecosystem events throughout the year.
• we formalised a flexible working policy and people may work from home whenever they like.
• we formally published a transparent pay framework to ensure that pay conversations become much more objective and open.
• we have made a Pledge 1% commitment and intend to make a positive contribution to society.

Responsibilities

As a Technical Consultant, you will be responsible for the design, implementation, and customisation of Atlassian solutions for our customers within agreed delivery schedules. Your responsibilities cover the following:

• capturing customer requirements and objectives;
• researching and analysing the feasibility of Atlassian solutions to fulfil customer needs;
• creating and validating functional specifications and mock-up designs;
• installing, configuring, and customising Atlassian solutions;
• developing app code and scripts;
• providing Atlassian application support to customers;
• creating and maintaining operational and user support documentation.

You will gain expertise in using and configuring cutting-edge Atlassian tools, now used by over 180,000 companies worldwide. We provide plenty of enablement opportunities via role-based continuous learning, industry-recognised certification paths, internal knowledge-sharing workshops, and pair programming sessions.

Occasional travel within the UK and Europe may be required in future.

In return for your hard work, New Verve aims to maintain fair baseline pay in comparison to other Scottish businesses in the private sector of similar size. Profitability is a key driver to compensation as a small business, and it aims to reward exceptional effort and results.

Requirements

We need you to have at least 2 years of experience in a technical consulting or pre-sales role. Ideally, you also have strong knowledge of Atlassian products.

We expect you to:

• have a passion for solution building;
• be an effective problem solver with strong analytical skills;
• be able to work autonomously with minimal guidance in a fast-paced environment;
• be an effective collaborator and team player with strong writing and communication skills;
• be open to change, learning skills quickly when facing new challenges;
• proactively seek to self-improve and develop your skills;
• think ahead to foresee and prevent potential issues;
• be passionate about helping and inspiring clients and teammates alike.

You must have:

• scripting and/or programming experience (e.g. Java, Groovy, JavaScript, React);
• a strong understanding of the software development lifecycle.

A solid understanding of the following would be beneficial:

• IT Service Management principles and frameworks such as ITIL;
• Agile project management and methodologies (e.g. Scrum, Kanban);
• serverless computing platforms and technology (e.g. AWS);
• software version control systems (e.g. Git).

Benefits

As a small company, we are much more flexible and adaptable than our larger bureaucratic competitors. We strive to be innovative, dynamic, and adaptable.

We work in a friendly and relaxed environment and the workload is always varied and interesting. You will definitely broaden your skill-set in a short amount of time!

Benefits include:

• generous holiday package of 33 days per year (23 days + 10 bank holidays)
• an additional half-day holiday for your birthday
• extra leave for long service
• flexible working hours that enable people to finish early on Fridays
• a subscription to Perkbox, a global benefits and rewards platform
• regular team socials and bi-annual in-person events
• fully open home-working policy - you can work from wherever you like as much as you like
• regular knowledge-sharing workshops with peers
• ongoing access to enablement and inter-and cross-team training opportunities