Experience: Senior Level
Hello! Are you ready to work from home and transform your career?
We are looking for an Atlassian Consultant with excellent consulting skills, who can consistently delight our customers and help grow our Atlassian practice by implementing high quality solutions. Want to help our clients build awesome solutions to accomplish their goals and vision? Are you interested in working from home with some of the best talent on the planet? Then keep reading.
About You
You have a proven track record of successfully implementing Atlassian products collaboratively. To do so, you’re comfortable diving into client’s environments and requirements and truly understanding the problems that need addressed. By being up to date with Atlassian product best practices, you’re able to transform a client’s Jira, Jira Service Desk, or Confluence configuration. In addition, troubleshooting issues and effectively responding to requests is a must. Working remotely with a globally distributed team of engineers, designers, devops, and clients is not only exciting for you, but you thrive in that environment. Exceptional written and verbal communication skills are required, particularly via video, phone, email, and chat.
You’re familiar with Agile methodologies such as Scrum, Kanban, SAFe and Lean, Strong communication and relationship management is second nature to you. The ability to quickly learn and understand specific client processes is essential. Consulting with the client and Modus team on process improvements for the delivery is important. Already having Jira and Confluence certifications is a huge bonus.
Possessing additional technical expertise beyond what is expected of a typical Atlassian administrator is great to have. This may include items such as: Planning and assisting with installation, deployment, and tuning of server-side configurations of the Atlassian instance; Providing support to configure advanced system configurations such as user directories or single sign-on (SSO); Planning and assisting with merging or migrating Atlassian instances.
You thrive leading, mentoring, and coaching both client and Modus team members from the comfort of your own home. You understand the importance of diving into customers' needs and translating those needs into requirements.
You love learning and understand that software is an ever-evolving world. You enjoy playing with new tech and exploring areas that you might not have experience with yet. You are self-driven, self-learner willing to share knowledge and participate actively in your community.
Having overlap with your team is critical when working in a global remote team. Modus requires all team members to overlap with EST hours daily. In addition, reliable high speed internet is a must.
Things You Might Do
Modus is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:
Our benefits may vary according to the country you are located in, so please reach out to our recruiter in case you have any questions.
If you become a contractor we offer:
Do you have what it takes? Apply today!
Apply here →
About Modus
Modus Create builds customer-centric products, processes, and platforms to help businesses succeed in the digital economy.
For over 10 years, our global team of strategists, designers, and technologists have helped the world’s biggest brands such as Burger King, Kaplan, AARP, PBS, and Time Inc. deliver powerful digital experiences to their clients. We work in an iterative, outcome-driven way to support our clients with product strategy, customer experience (CX), full stack Agile software development, and security.
Inc Magazine has rated Modus Create as one of the fastest-growing American companies for 6 years in a row. Our distributed team of 300+ Modites have been pioneers in the open-source community, creating innovations such as the Ionic-Vue integration, RoboDomo, Beep, and Capsule.
Edward Scheindlin
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