We have added a new user but they are not receiving the verification email. They did receive a notification that we had added them to a team. Please help, we have checked spam, filters and junk.
any help much appreciated.
Hi @Rebecca Ewing
Look at this post, maybe can help you
https://community.atlassian.com/t5/Atlassian-Account-questions/Can-t-receive-verification-email/qaq-p/1875239
Cheers
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