send email notification is not receiving by a user in a custom field

[kk4065896]

Hi there,

I have created 'send email notification' post-function to send custom email notification upon issue created. The users in group custom field are getting email notifications except one user. Please le me know how to resolve this issue ASAP.

Thanks in advance.

Regards,

Kumar

[Vero Rivas · Accepted solution]

Hi @kk4065896 

   Look at this post

   https://community.atlassian.com/t5/Jira-Software-questions/One-user-not-receiving-notifications/qaq-p/1498084

Cheers