"what you see is what you get" is not working

This question is in reference to Atlassian Documentation: JIRA Software 7.2.x release notes

is there any special configuration needed to use the "what you see is what you get" mode in the issue description.

I'm not able to switch between text and visual mode using JIRA 7.2.1

2 answers

The highlighted button under any free text field (Comment, Description, etc.) will switch the mode.

image2016-9-21 11:43:17.png

this button exists in JIRA 6.4.6 too and does exactly the same as in JIRA 7.2.1

is there anything more to it?


What do you mean by anything more? When you start editing the Issue Description and click that button, you will see the fully formatted view.

i expected that i would be able to continue editing the description while seeing the fully formatted view.

Since that is not the case there is nothing new to it comparing to JIRA 6.4.6

But maybe i just understood the release information wrong then (https://confluence.atlassian.com/jirasoftware/jira-software-7-2-x-release-notes-826896227.html)

No special configuration needed, it looks different than shown in the documentation, here is the button you should click:


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,316 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot