inline editing for assignee field in JIRA isn't working

I am unable to figure out why the inline editing of assignee field is not working. Do we have any idea what external factors can cause this?

 

Just to put note, we have behavior plugin installed on JIRA instance

3 answers

2 votes

It might be the Behaviours part of Script Runner, but you'd have to have done some sneaky stuff with it, and you should be able to see that in the admin section.

I assume that your users can assign issues with the "assign/assign to me" links (if they can't, then Fabio has given you the right answer)

But... the usual reason for inline edit not working is that you have not got the field on the issue edit screen.  Click on the full "edit" option to check if it's there.  If it's missing, go to project admin and drill down through the issue tye screen scheme to find the edit screen and add it there.

thank you Nic with the hint about "issue edit" screen.
I had the same problem and this seems to fix it:
I added "Assign" field to the "Issue View/Edit Screen"
then set properly Project Permissions "Assign issues", "Assignable User"
and furthemore it seems that the Person needs to have a Developer Role, since "Edit Issues" Project Permission is set to 'Project Role: Developers' by default...

Hello,

please check that your user has the "Assign Issues" Permission at project level (https://confluence.atlassian.com/jira/managing-project-permissions-185729636.html) . It should fix your issue.

Hope this helps,

Fabio

0 votes

Another possible reason (depending on your situation) is that you don't have the Browse users global permission. This means the Assignee field is available and you can type in it, but you're no longer getting a list of users to pick from. The field still works, but you have to type the user's name exactly.

Thanks,

Warren

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