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how to create issue with service desk field

Dylan Tseng
Dylan Tseng April 21, 2021

I tried to create an issue with service desk but got some error message.

I would like to know what is the correct value for it or how to find the potential value of the field.

Screenshot 2021-04-21 at 9.35.30 PM.pngScreenshot 2021-04-21 at 9.33.00 PM.pngScreenshot 2021-04-21 at 9.37.43 PM.png

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Dylan Tseng
Dylan Tseng May 10, 2021

I found an request for servicedesk /rest/servicedeskapi/request

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Thomas Deiler
Thomas Deiler
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April 28, 2021

Dear @Dylan Tseng ,

welcome to the community.

Probably this article describes exactly what you were looking for.

So long

Thomas

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Thomas Deiler
Thomas Deiler
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 10, 2021

Dear @Dylan Tseng ,

was my answer useful? Then I would be happy when you click on the "green accept answer" button.

So long
Thomas

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