how to create a service account user without email

Question

It appears the only way to add users is by inviting them. I need to set up an account for automations and the account does not currently have a mailbox. Is this possible on JIRA cloud or do I need to have a mailbox created for the serviced account so it can recieve the invite (I would then log in as the service account to click the activation link, etc.)

Rebekka Heilmann _viadee_ · Answer

You do need to verify the Email once in the beginning - i don't know of any way around that.

Vitor Oliveira_5trmdo · Answer

Hi! I have the exact question as you, how did you solve it? @David Atkins

Matt Brown_7d7ark · Answer

We often have people who want to display boards or dashboards on huge monitors in their area. Creating a read-only svc user that requires an email address is a waste of a license, a mailbox, and is one more password someone is going to forget and need to reset (that then needs to be communicated to a bunch of people who turn the monitors on in the morning.