Yes. Permissions have set as all JIRA users can view the workflow.
And there is another issues with the workflow in admin level, If we have modified an existing workflow, that modification will not be effective on workflow.
This starts couple of days ago and did a service restart but still having the same issue.
Its seems like its trying to preview it, but there is no result of that.
And nobody edits/open this workflow.. this issue is common for all the workflows available for us.
That is from user perspective.
From JIRA Admins perspectives; we cannot see any modifications done in the workflow is effective on the project level even though we have published the workflow. (Before this incident we were able to do that)
Log: We do not see any suspicious thing over there. Is there any particular message related to this? so we can narrow it down.
The picture suggests the browser is waiting for the server to deliver a picture and not making it, which leads me to think it's a resourcing issue. That means a slow network or possibly a slow JIRA server. Do you know if the server is heavily loaded?
When your admins are looking at the workflow changes, could you test a clear change? Two questions:
As for the log, "nothing suspicious" could mean anything. What happens when you save drafts? What happens when you use the workflow?
Ah, hang on, that's not the changes not taking effect, that's not being able to add a transition. That happens when a status has no existing outgoing transitions. It's a bit of a bug. The only fix is to copy the workflow, or swap everyone using it to another one, so you can do a full edit.
Hmm, my last post went awol. I'll try again.
This error is due to a timeout in the connection between server and client. The usual culprit is a slow or blocking network, but server faults can have the same symptoms. Three test:
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