can not write to stream: unable to xlen: redis: connection pool timeout

Vida Balázs
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July 31, 2023

I have an automated export to xls. Until now I was able to refresh the data, but today I am having problems to update. The error message is the following:

can not write to stream: unable to xlen: redis: connection pool timeout

Please advice what could cause the problem.

(using excel ver:2306 and jira for excel plugin)

3 answers

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Abhinav Anand
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April 16, 2024

Standard IT solution - I tried by closing the excel and opening it again and it worked for me.

Jacob Williams
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May 14, 2024

This worked like a charm, hahah

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Stephanie Donnelly April 12, 2024

Did you get this resolved, I'm receiving the same message today using an excel export.

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Waters, Jil
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October 20, 2023

Hi Vida, did you find a solution for this?

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