blank page displayed for new jira user after logging in

when the new JIRA user try to login for the first time, blank page is displayed with the below URL.

http://localhost:8080/secure/WelcomeToJIRASoftware.jspa

 

 

1 answer

I thought the WelcomeToJIRASoftware.jspa was a part of the installer? Did you actually finish the install (i.e apply a license key, and start setting up projects?)

Additionally, surfing to localhost:8080 would only work if they did it on the machine where it was locally installed. If installed on a server who's DNS name is jira.yourcompany.FQDN the url would be http://jira.yourcompany.FQDN:8080

 

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,467 views 15 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you