blank page displayed for new jira user after logging in

when the new JIRA user try to login for the first time, blank page is displayed with the below URL.

http://localhost:8080/secure/WelcomeToJIRASoftware.jspa

 

 

1 answer

I thought the WelcomeToJIRASoftware.jspa was a part of the installer? Did you actually finish the install (i.e apply a license key, and start setting up projects?)

Additionally, surfing to localhost:8080 would only work if they did it on the machine where it was locally installed. If installed on a server who's DNS name is jira.yourcompany.FQDN the url would be http://jira.yourcompany.FQDN:8080

 

 

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