Why won't import CSV and link issues work for one project, but does for another?

I am doing a simple CSV upload and properly linking issues. It works for one project because it shows links in the mapping. However, when I try to do it for another project it will not. Any ideas?

 

Using the same CSV on one project (FAIL):

https://dwsla.box.com/shared/static/fovoes4m0zptyjqeixvw0rkgm6verzb3.png

and the same CSV on the other project (SUCCESS):

https://dwsla.box.com/shared/static/g64115y4v6hkkr5gk8yxcflpv8273diz.png

 

 

Issue linking is enabled, project settings mostly match. The only difference in the FAIL scenario is that the issue type defaults to a custom issue type I made. 

1 answer

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Accepted answer

Hello Kevin,

I guess that you are using non-administrator CSV Import tool (Bulk Create). The reason why it can work for one project and not in the other is Create Issue Screen - Bulk Create is only allowing to map fields that are available on Create Issue Screen connected to the destination project. It works that way due to security reasons.

Ah damn, too easy. Thanks so much for your help! Such a small issue was killing me lol

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