Why won't import CSV and link issues work for one project, but does for another?

I am doing a simple CSV upload and properly linking issues. It works for one project because it shows links in the mapping. However, when I try to do it for another project it will not. Any ideas?

 

Using the same CSV on one project (FAIL):

https://dwsla.box.com/shared/static/fovoes4m0zptyjqeixvw0rkgm6verzb3.png

and the same CSV on the other project (SUCCESS):

https://dwsla.box.com/shared/static/g64115y4v6hkkr5gk8yxcflpv8273diz.png

 

 

Issue linking is enabled, project settings mostly match. The only difference in the FAIL scenario is that the issue type defaults to a custom issue type I made. 

1 answer

1 accepted

Hello Kevin,

I guess that you are using non-administrator CSV Import tool (Bulk Create). The reason why it can work for one project and not in the other is Create Issue Screen - Bulk Create is only allowing to map fields that are available on Create Issue Screen connected to the destination project. It works that way due to security reasons.

Ah damn, too easy. Thanks so much for your help! Such a small issue was killing me lol

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

492 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you