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Why is Zephyr crashing JIRA?

Matt Smith14
Matt Smith Jul 20, 2016

I installed Zephyr on my jira. When I open a test it crashes my JIRA in IE.

Installation went smootly. I also noticed somebody else had a problem with this. 

I cannot send you my logs though due to a security nature. 

Please help. 

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Nic Brough [Adaptavist]
Nic Brough [Adaptavist] Community Champion Jul 20, 2016

You'll need to explain the nature of the "crash", what version of JIRA and Zephyr you're using (and is it the add-on or the connector?) and then read the logs to see the cause of the crash.

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Robert Leitch [ALM Works]
Robert Leitch [ALM Works] Jul 26, 2016

Hi Matt, better to contact Zephyr's support team directly if you need their assistance.

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