Hope you not got my point. In comment box i want to address to a particular JIRA user using @ symbol. When I type @ in some projects I am getting the user list as LOV but in some projects I am not getting that LOV to pick the user. I have the privilege of global permissions to browse users.
Yes, I understood perfectly. You said you were able to do it in some projects and not others. That tells me that you have the global permission.
Could you re-read the comment and make sure you have understood it. As your last comment implies you have ignored it.
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