Upside down image attachments when sending images by email?

When I attach an image, its always upside down. The image is in the correct format when viewed on desktop but when attached, it gets rotated.

 

Is there an option to rotate attached images, or change a setting so uploaded images don't rotate?

 

Thank

1 answer

This widget could not be displayed.

Hello Francisco,

It's a actually a bug that we don't automatically process the EXIF information about the image rotation:

https://jira.atlassian.com/browse/JRASERVER-41033

Please vote for this issue to get fixed soon.

In the meantime there are some external workarounds such as rotating all images 360 degrees before uploading, etc.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

72 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you