Upside down image attachments when sending images by email?

When I attach an image, its always upside down. The image is in the correct format when viewed on desktop but when attached, it gets rotated.

 

Is there an option to rotate attached images, or change a setting so uploaded images don't rotate?

 

Thank

1 answer

0 votes

Hello Francisco,

It's a actually a bug that we don't automatically process the EXIF information about the image rotation:

https://jira.atlassian.com/browse/JRASERVER-41033

Please vote for this issue to get fixed soon.

In the meantime there are some external workarounds such as rotating all images 360 degrees before uploading, etc.

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