Upside down image attachments when sending images by email?

When I attach an image, its always upside down. The image is in the correct format when viewed on desktop but when attached, it gets rotated.

 

Is there an option to rotate attached images, or change a setting so uploaded images don't rotate?

 

Thank

1 answer

0 votes

Hello Francisco,

It's a actually a bug that we don't automatically process the EXIF information about the image rotation:

https://jira.atlassian.com/browse/JRASERVER-41033

Please vote for this issue to get fixed soon.

In the meantime there are some external workarounds such as rotating all images 360 degrees before uploading, etc.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,124 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you