Upside down image attachments when sending images by email?

When I attach an image, its always upside down. The image is in the correct format when viewed on desktop but when attached, it gets rotated.

 

Is there an option to rotate attached images, or change a setting so uploaded images don't rotate?

 

Thank

1 answer

0 vote

Hello Francisco,

It's a actually a bug that we don't automatically process the EXIF information about the image rotation:

https://jira.atlassian.com/browse/JRASERVER-41033

Please vote for this issue to get fixed soon.

In the meantime there are some external workarounds such as rotating all images 360 degrees before uploading, etc.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,188 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot