we update the description - column in our JIRA database by daily running script.
The new description is not updated in the UI.
Any idea how to disable the browser cache (for this field)?
First throw away your script.
You should NEVER write to an active JIRA database. Always go through one of the APIs.
To fix the transient problem, it is nothing to do with the browser cache, it is the internal index and you need to re-index the issue.
So, once you have deleted your SQL process, the second step is to check what other forms of damage you might have been doing. Is it just description, or are you breaking other things?
Third, once you know the full impact, you should re-index your whole system to get the index in the correct state.
Fourth, take your script and convert it to something that does it properly - use REST to update the issues is probably the easiest approach.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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