Transit the request in case inactivity for some times

Mohamed Saad Taha April 24, 2024

HI Experts,


I want to transit the issue to next phase if the agent didn't transit it in certain time ?

how can I do this is Jira software datacenter edition 


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Trudy Claspill
Community Leader
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April 24, 2024

Hello @Mohamed Saad Taha 

Have you investigated the Automation for Jira option? Here is a link to the documentation.

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