Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

The name of the user assigned from the database is not correctly seen

Hi, my name is Magali Albornoz.I work at Besysoft S.A, Argentina.
We are currently having trouble retrieving the issues from the Jira database as some are shown with an id, for example "JIRAUSER123". This Issue is displayed with the user correctly from the jira interface, we don't know why.Assignee Jira.jpg

¿Do you can help me?


2 answers

0 votes

This can be due to different directories, removed users or historical accounts.

It's going to be almost impossible to work it out from the raw database.  This is one of the many reasons it is not recommended to use the database for any reporting - it's not built for it, and the SQL is horrendous.

What question are you trying to answer with this query?

0 votes
Daniel Ebers Community Leader May 09, 2021

Hi @Magali Albornoz

did I understand it right you are wondering about the presence of JIRAUSERxxxxx accounts as such (where xxxxx is a 5-digited number)?

If so, the underlying cause is related to "GDPR changes in Jira". This document explains clearly why there are now JIRAUSER accounts and how all connects together.

For the access I agree with Nic, so we are still wondering what you are trying to accomplish, I guess.


Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you