I have a situation where the only backup I have from an older local Jira installation is a MySQL dump. I am aware that the recommended way to load a dump into an OnDemand Jira instance is using an XML dump but I don't have one. I assume that I could re-create a local Jira using the SQL dump just to create an XML dump to then upload but I was wondering if there was a way to use the SQL dump driectly in the on demand instance. Note the OnDemand instance is completly new and empty so this is not merging data in.
As Nic indicated, OnDemand indeed runs on Postgres, Support will no be able to help you restore your instance on OnDemand based on a db dump. I would advice you to restore the instance locally and create the xml backup (depending on the current verion of JIRA you might have to perform an upgrade first). That backup can get imported into OnDemand (without the help of support). Use this page as a starting point to for importing data to OnDemand and this page for creating the local backup.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs