Team
how to take below report in Easy BI or any alternate method in data centre server
Average triage time for one particular component &
issue type - incidents & service request - Quarterly needed
Thanks
Hi Sampath,
You can analyze components and issue types with eazyBI and explore cycle times where you define your own Jira workflow cycles:
https://docs.eazybi.com/eazybi/data-import/data-from-jira/issue-cycles
Please check few eazyBI report examples here:
https://eazybi.com/accounts/1000/dashboards/7513-age-lead-and-cycle-time
Martins / eazyBI
Hi @Martins Vanags_eazyBI
Thanks for your response . I am checking on it your link.
I try below but result not showing any help would be appreciated .
Here I want to take selected component - average time of incidents tickets - from waiting for triage to Support (First time response) - qtr wise
Year
Adding below as well average time between below 2 status qtr wise
Status : Waiting for Triage to Waiting for support
Hey @Sampath
Please contact support@eazybi.com and provide more details about your current report (report definition exported to a file) and the use-case
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