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Quick Filters Disappeared

Dan Cole

I've been using Quick Filters for a while now, but suddenly they're not showing up on any of my Boards. When I go to the Board Config, the Quick Filters are still there, and I tried removing/adding them, but they're still missing from the Board and Backlog views.

Any ideas?

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Shawn Masters

We ran into this issue with Older browsers and out of data Java installs. Best rule of thumb is to grab the latest version of Chrome and see if the issue persists.

Dan Cole

We're running latest, and I've tried this on multiple browsers on multiple OS's.

What's weird is that, when I load up a new browser, I get a Quick Filters tooltip... but it's not connected to anything.

Quick Filters Tooltip 2.png

Shawn Masters

.... even with 0 quick filters you should atleast see the "QUICK FILTERS:" under the name of the board.....Do you have any addons modifying the boards that might be causing a conflict?

Also are you on Cloud/Server?

Dan Cole

We're on Cloud, and we have no add-ons installed other than the "JIRA Toolkit Plugin."

Gordan Redzic

Same problem here!

Drew Winter

Same thing has happened to us this morning. No changes to the underlying board configurations and seems to be on all boards.

Shawn Masters

Id start with a system reindex.

I saw several alerts this morning stating one of the Storage servers failed over and caused a plethora of connection issues...perhaps this is related?

Considering that function is part of Jira Agile I would check to ensure the modules arent disabled and then raise a ticket with that group.

Dan Cole

Reindexing was one of the first things I did - no dice!

Since other users are reporting it, I'd guess it's a bug.

Ian Daley

It's not a bug it's a new feature to go along with the price hike.

ron harkins

Go to the web developer tools and use Reset Page.

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