It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Problem with Google App / JIRA Admin login no longer working...

We activated the Google App and now it is no longer possible to login to JIRA as an administrator cause the google account and the previously created admin account are the same. When I now use the Google App to Login to JIRA , I'am logged in as a normal user. Login with admin credentials are no longer working. I did not expect such behavior because the email address of the admin account is exactly the one I launched the Google app with..so my expectation was that I will be logged in as an admin again.

1 answer

1 accepted

0 votes
Answer accepted

Hi Steffen,

This problem must be examined by Atlassian support team, since Answers isn't a support channel, it's community forum.

Please raise a support ticket at https://support.atlassian.com.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you