Notifications for Sub-tasks

I have an issue where the assignee of a request, that contains a number of sub-tasks which are set inherit from parent, receives email notifications for the request and every sub-task that has been assigned to them (in some cases an assignee received 25 email notifications)

Is there a way in which email notifications can be switched off for sub-tasks that are set to inherit from parent.  However, for sub-tasks that are not set to inherit from parent, I still require a notification to go to the assignee of the sub-tasks.

I've been advised that I can create a new subtask type (for issues not inherited from parent) with own workflow, and remove from it the event that generates a notification.  If this is correct I would appreciate a little more guidance as I'm still quite new to JIRA



1 answer

This widget could not be displayed.
Steven Behnke Community Champion Feb 13, 2016

No, you cannot set notifications off for subtasks. Perhaps "Issue Assigned" event is not good for the Assignee to listen to on the notification scheme?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 6 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

13 views 0 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you