I have an issue where the assignee of a request, that contains a number of sub-tasks which are set inherit from parent, receives email notifications for the request and every sub-task that has been assigned to them (in some cases an assignee received 25 email notifications)
Is there a way in which email notifications can be switched off for sub-tasks that are set to inherit from parent. However, for sub-tasks that are not set to inherit from parent, I still require a notification to go to the assignee of the sub-tasks.
I've been advised that I can create a new subtask type (for issues not inherited from parent) with own workflow, and remove from it the event that generates a notification. If this is correct I would appreciate a little more guidance as I'm still quite new to JIRA
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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