We are using @mentions in our JIRA Software, but the mentioned users don't get notifications.
I don't mean any email notifications! We are only looking for a notification the mentioned user can see in JIRA or Confluence.
Thank you for your help in advance.
If you are using an on-premises version of JIRA you might want to take a look at this free JIRA add-on called "Actionables for JIRA". https://marketplace.atlassian.com/plugins/com.spartez.actionables/server/overview It comes with a JIRA "notification inbox" listing the tasks assigned to the users.
Thank you for your answers.
The Add-On shows exactly what we need, but I thought there's a default function in JIRA which do this.
It worked for a while in our system, that someone mentioned other users by using @user and this user got the notification on the top bar in Confluence. I don't know what changed.
Do you know if there's a general configuration or notification setting I need to check?
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot