Message field (for edit) custom field - default value disappears from "Edit default value" screen

Question

When using the Message field (for edit) custom field the message appears correctly on the issue transition screen:

.

However when I went back to edit the default value the contents are no longer there.

I get to the default value via: 
Admin -> Custom fields -> [custom message field] -> Configure -> Edit default value

I went back and re-entered the default value as follows:

I clicked "Set default". Then immediately clicked "Edit default value" again and the field was blank. Altho on the transition pop-up screen the value is still showing correctly.

I think the app for this custom field is the JIRA Toolkit Plugin. It is installed and 24 of 24 modules enabled. Any help appreciated!

thanks, Sandra

Robert Eiser · Answer

FYI - this is a bug that makes the default field for message fields with more than one project look blank, even though there is saved content. If this issue is affecting you please vote on the bug report linked below:

https://jira.atlassian.com/browse/JRACLOUD-81327

Robert Eiser · Answer

For what it's worth I am seeing the same behaviour, in both server and cloud instances. I've tested in Chrome and Edge.

Mirek · Answer

Hi Sandra @ITS  Support ,

That is very odd behavior. I think it would be great to check in another browser if you are seeing the same problem.

I would also recommend to check simple text, without HTML tags - that might be a case that something is blocking it from viewing.

And yes, you seems to be right that this is related to Jira Toolkit plugin. I remember I used this Message custom field in the past and it was working fine!