Limit number of concurrent API connections?

I have a VMWare admin who's using a monitoring system to open JIRA tickets with a dedicated user account and using the API to do so. We were wondering if there's a way to limit the number of concurrent API calls in casea major VMWare event tries to open a large number of tickets causing performance problems.

I'm not seeing anything in the UI or any documentation for editing a conf file or Database. Any ideas? Am I missing it? Can someone point me in the right direction?



1 answer

I am not sure there is a limit to the API calls or a way to configure it. Instead of restricting it, why not investigate the cause of large number of tickets being created?

Thanks for the quick response. We've tested this on a non-prod system and it is working fine and there is no current "large ticket" issue. We're trying to protect against a possible future event by setting the API limit. We had a VMWare problem last fall and (though it shouldn't happen again) it is on the checklist of things to try to protect ourselves from.

We can put in a "feature request" like this in They will usually respond if it's feasible or not right away :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,711 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you