Limit number of concurrent API connections?

I have a VMWare admin who's using a monitoring system to open JIRA tickets with a dedicated user account and using the API to do so. We were wondering if there's a way to limit the number of concurrent API calls in casea major VMWare event tries to open a large number of tickets causing performance problems.

I'm not seeing anything in the UI or any documentation for editing a conf file or Database. Any ideas? Am I missing it? Can someone point me in the right direction?



1 answer

I am not sure there is a limit to the API calls or a way to configure it. Instead of restricting it, why not investigate the cause of large number of tickets being created?

Thanks for the quick response. We've tested this on a non-prod system and it is working fine and there is no current "large ticket" issue. We're trying to protect against a possible future event by setting the API limit. We had a VMWare problem last fall and (though it shouldn't happen again) it is on the checklist of things to try to protect ourselves from.

We can put in a "feature request" like this in They will usually respond if it's feasible or not right away :)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,831 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot