I have a VMWare admin who's using a monitoring system to open JIRA tickets with a dedicated user account and using the API to do so. We were wondering if there's a way to limit the number of concurrent API calls in casea major VMWare event tries to open a large number of tickets causing performance problems.
I'm not seeing anything in the UI or any documentation for editing a conf file or Database. Any ideas? Am I missing it? Can someone point me in the right direction?
Thanks for the quick response. We've tested this on a non-prod system and it is working fine and there is no current "large ticket" issue. We're trying to protect against a possible future event by setting the API limit. We had a VMWare problem last fall and (though it shouldn't happen again) it is on the checklist of things to try to protect ourselves from.
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