Jira 4.3 returning Java.Lang.NullPointerException

	at com.atlassian.jira.issue.customfields.impl.ExtendedWorklogCFType.validateFromParams(ExtendedWorklogCFType.java:132)
	at com.atlassian.jira.issue.fields.CustomFieldImpl.validateParams(CustomFieldImpl.java:702)
	at com.atlassian.jira.bc.issue.DefaultIssueService.validateAndPopulateParams(DefaultIssueService.java:749)
	at com.atlassian.jira.bc.issue.DefaultIssueService.validateAndUpdateIssueFromFields(DefaultIssueService.java:562)
	at com.atlassian.jira.bc.issue.DefaultIssueService.validateTransition(DefaultIssueService.java:461)
	at com.atlassian.jira.bc.issue.DefaultIssueService.validateTransition(DefaultIssueService.java:482)
	at com.atlassian.jira.web.action.issue.CommentAssignIssue.doValidation(CommentAssignIssue.java:181)
	at webwork.action.ActionSupport.validate(ActionSupport.java:391)
	at webwork.action.ActionSupport.execute(ActionSupport.java:162)...........


This issue is coming when i try to resolve/close any issue in JIRA.Please suggest.




1 answer

0 votes

You've got a broken validator or field.  I'd lean towards it being a field, but don't want to rule out a validator without more information.

Could you check the validators on the workflow transition you're trying to run - are there any?  If there are, what are they?

If you don't have validators, then you need to look at the fields.  From the name, it looks like you have some add-on that provides an extra field type which you'll need to identify.  I'd try disabling the add-on providing any non-JIRA custom fields (look for ones that relate to work logs) and try it again.  If that fixes it, at least you know it's something to do with the fields.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,166 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot