IssueInputParameters won't change issue type

I am trying to change issue type using IssueInputParameters and my code looks roughly like this:

log.debug(oldIssue.getIssueTypeId()); //outputs "5"
IssueInputParameters issueInputParameters = this.issueService.newIssueInputParameters();
issueImputParameters.setIssueTypeId("6");

log.debug(issueInputParameters.getIssueTypeId()); //outputs "6"
IssueService.UpdateValidationResult updateValidationResult = issueService.validateUpdate(authcontext.getUser(), oldIssue.getId(), issueInputParameters);
if (updateValidationResult.isValid()) {
IssueService.IssueResult result = issueService.update(authcontext.getUser(), updateValidationResult);
alteredIssue = result.getIssue();
}
log.debug(alteredIssue.getIssueTypeId()); //outputs "5"

 

This works fine on my local machine, but when I deploy it to our test server running a more complicated Jira system (more custom workflows etc) it doesn't change issue type. Other values such as summary or custom field values get edited just fine.

I've tried different combinations of old issue type, new issue type but it never seems to change. Does anyone have a clue what might be causing this?

1 answer

1 accepted

0 vote
Steven Behnke Community Champion Oct 18, 2017

Can you edit the issuetype on existing issues within your Prod system?  If you have different fieldconfigs or workflows, it may not let you just 'change' the issuetype.

You are probably right, each issue type on prod has its own workflow (95% identical though)  whereas they share a workflow on my local instance. I can edit issue types on prod but I have to use the move functionality. 

The only times that we want to change issue types is just after the issue has been created, before any work is done so I was hoping that Jira would be able to figure out the transition.

Can you confirm that as long as each issue type has a different workflow editing issue type via issueInputParameters is not possible?

Steven Behnke Community Champion Oct 19, 2017

No, I can't confirm that. It's simply how I understand the behavior, I'm not sure where it's enforced or not.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,264 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot