I am trying to see if Jira Service Desk is able to auto populate a field when a form is submitted based on a value of a form.
E.G. Submitter chooses Line Of Business -> Business Development Operation. On submittal, we would like to have a custom field pre-populate - BDO Group Level 1
The challenge is our company doesn't allow us to use external APIs or scripts. Is there a way to do this natively. I looked at the Automation menu but couldn't find anything that would allow me to do this.
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