Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there a way to append or rename duplicate image names?

We're running into an issue on many of our tickets where customers will take a screenshot and add it to a ticket. They name the image image001.    then they'll take another screenshot of something else and on their computer name it the same thing. and then add another image001 to the ticket.  etc..  We end up with pages of the same image listed over and over when it's really different images but they're all called image001 or screenshot.

Is there a way that Jira or Service desk can update or append these into a sequential order iteself? If it sees an image001 in a ticket that it could rename or append it to image002  or image001-1 ?


duplicate images.jpg

2 answers

0 votes
moofoo Atlassian Team Apr 19, 2018

Hi Kyle,

Thanks so much for your question. We’re sorry to hear you’ve been having problems.

This issue is on our radar and you can follow its progress at

Thank you,
Jira Service Desk

wow still just "on the radar"   It's been 3 years. 

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you