Is it possible to add a unicode symbol to quick filters?

It would be really useful to us to be able to use unicode symbols like a person (👨) to quick filters to make them more visual. Currently when it's done, the board just replaces those characters with a question mark. 


Are there any ways to get around this?

1 answer

0 vote

I was actually able to use this same character 👨 in a quick filter in my JIRA instance.   Although this character is technically a 4-byte character, it might be a unicode character too, but that isn't the aspect that causes the problem I'm thinking of.  

There is a known limitation specifically that effects JIRA instances using a MySQL database on the backend.   MySQL is unable to store these characters.  JIRA KB: JIRA does not work with Emoji / 4 byte characters.

My test instances is using a Postgres database on the back end, and I was able to do this in the 7.4.0 release.  

You could try to follow the guide, Switching databases, in order to move your data from a MySQL instance into a postgres database that is not effected by this limitation.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,323 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot