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How to set Select List field in Automation using JSON

William Tanner

I have an automation rule that creates a new Jira issue. There is a required field that is a custom field of type select list (single). I have to use JSON to set the value in the automation rule.

Every time I run the rule, I get an error indicating the custom field is required. But, that is the custom field I am trying to set with the JSON. Is there something wrong with my JSON?

Here is the error:

Error creating issue

Team Org is required. (customfield_11228)

Here is the JSON:

{

"fields": {

"customfield_11228": { "value": "AST Advance Sustainment Technology" }

}

Accepted answers

Bill Sheboy

Hi @William Tanner

Please check your Create Issue action in the rule to see if you selected both the field from the dropdown list and tried to set it with JSON. That can cause that symptom as only one may be used at a time.

If that is not the cause, please post images of your complete automation rule, the Create Issue action, and of the audit log details showing the rule execution. Those may provide context to help explain this symptom.

Kind regards,
Bill

All comments

Kind regards,
Bill

Thanks for the reply. I confirmed that the custom field is not selected from the dropdown list. I don't see it as an option, which is why I am using JSON.

Here is the automation rule:

Automation Rule.png

And, here is the error from the Audit Log

Automation Rule Error.png

Bill Sheboy

Is that field on your create issue screen for that issue type?

William Tanner

I determined that the field is actually from a plugin, either Multi-Level Cascading Select or Dynamic Forms for Jira. It only goes to the second level (like a cascading select field) if you choose an option other than the one I am trying to set, which is why I didn't realize it was not a standard select list field.

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