Team finished sprint and delivered all issues which were part of multiple epics. All issues had been closed together with sprint. When I tried to remove epic from the list of epics, I tried marking them ‘Done’. However, I am receiving error "This issue cannot be edited because of its workflow status."
I have admin rights but I am still stuck not knowing what to do to resolve this workflow status. Any guidance?
Our epics are still appearing in the drop down/select list when creating a new issue - even though the epic no longer appears in the project(s) and has been closed - epic is marked as "done", resolution = "done" - from what I can tell, it's completely closed out. All tasks assigned to it are closed. Not sure how to remove it from the select list? Ideas?
Yes, I've marked it as done. While it works fine in any of our JIRA test instances, it doesn't on our production instance. Nothing weird comes up in the logs (tried SQL log too). I've tried reindexing to no avail. There's probably something wrong in the database, so I've amended the board filter to exclude resolved epics and that works for us.
@Blair Gemmer - Yes, I have marked it done using the step you have. In the screen shots below you can see that we have 'resolved' it and the status is in the completed status according to it's workflow. I also verified all of the issues attached to the epic are in a completed state according to their workflows.
However, when I create a new issue, or edit an issue and go to the epic drop down...this one (or other completed epics) are still appearing. (and the "show done epics" is deselected - as shown in the screen shot).
Epics are shown if associated with them User stories or other issues are shown on the board based on the filter that the board uses.
For example: Epic 1 have 3 User stories. Two ot them are Done and 1 is To Do.
As long as tasks no matter of their status are shown on the Board the Epic will be shown too.
So to remove the Epic you have to make such as the filter does not show the User Stories.
Regardingthe Epic status - can you provide more information - what is the workflow, in what status the Epic is, etc. Screenshot will help as well.
I have reviewed above approach but I still cannot see an option to remove the Epic when clicking on the arrow where you set color (and Edit Name and View in JIRA). Also, the Epic is in status InProgress and can be edited.
I am admin on the project.
All issues connected with this Epic are closed, not visible on the board anymore.
No quick filter has been set hiding possibly open tickets on the board.
Any good ideas?
Remember that time you realized it was possible to refresh your Jira data in Google sheets with just one click? What if we told you that you can now get the latest data with no clicks at all?! Zero! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events