How to leave a SPAM project?

[devpcz]

Someone from Russia added me to SPAM projects. Jira does not allow me to leave projects.

hxso8lc3mfb2dcqfiyed.atlassian.net
zbpd3ejhte009patk6x4.atlassian.net
i1k5nao1i3oqiubpy779.atlassian.net
sjusoe42087dr0i4xl8m.atlassian.net

and more.

How to leave SPAM projects and do not allow to be added to them in the future?

I have reported these issues to Atlassian but have not heard back.

If I will not solve it, I will delete my whole Atlassian account (with paid Trello), because I hate a spam.
 

[devpcz · Accepted solution]

@Andy Heinzer 

Thank you for previous help! After that, everything was ok.

But now, I started receiving new SPAM.

https://kc1ugq8w7nol.atlassian.net/browse/XTNJGEFJD-645

https://kc1ugq8w7nol.atlassian.net/jira/core/projects/XTNJGEFJD/board

https://kc1ugq8w7nol.atlassian.net/jira/people/712020:7d024351-d656-49e0-aa0d-18c07e318132

Thank you for the additional help.

Pavel

[Andy Heinzer]

Thanks for reporting this to us.  I've created an issue for my anti-abuse team to review.

[Andy Heinzer · Accepted solution]

Hi @devpcz 

I am not sure what other channels you might have reported this, but I did not find any other reports from your account or about these sites yet.  I have notified our anti-abuse team about these specific sites.  I expect these will be taken down today.

If you are aware of more sites that are sending spam using our platform, please let us know.  You can post them here, or you can also forward examples of the spam mail directly to abuse@atlassian.com so that our team can process this.

Sorry for the inconvenience here.

Thank you for reporting it to us.

Andy

[devpcz]

Hi!

I am very sorry, I chose inappropriate "channel" to notify about SPAM - I used "Give feedback" which is not a correct way.

SPAM boards in Jira with a lot of SPAM tasks:

- https://b2b7dmhr1sbvazu1530n.atlassian.net/jira/core/projects/CFWOZGPZJ/board

- https://b8euaabwnt3s6cjwpmgq.atlassian.net/jira/core/projects/ZMSUAVJTY/board

- https://hxso8lc3mfb2dcqfiyed.atlassian.net/jira/core/projects/MMWTFZNLN/board

- https://i1k5nao1i3oqiubpy779.atlassian.net/jira/core/projects/IEMCKLSPR/board

- https://sjusoe42087dr0i4xl8m.atlassian.net/jira/core/projects/WAOWVHDIQ/board

- https://txjaq8zbu012a2n52vwb.atlassian.net/jira/core/projects/ZQYHIEDPD/board

- https://zbpd3ejhte009patk6x4.atlassian.net/jira/core/projects/FDSTNGCZP/board

- https://b8euaabwnt3s6cjwpmgq.atlassian.net/jira/core/projects/ZMSUAVJTY/board

SPAM profiles:

- https://b2b7dmhr1sbvazu1530n.atlassian.net/jira/people/712020:f123ad17-d43e-40ae-96b4-87901636050a

- https://b8euaabwnt3s6cjwpmgq.atlassian.net/jira/people/712020:08ac3369-ac3e-4fcc-b67e-534b7e63b8e2

- https://hxso8lc3mfb2dcqfiyed.atlassian.net/jira/people/712020:84fde359-e410-4a79-bda3-026f71a8e378

- https://i1k5nao1i3oqiubpy779.atlassian.net/jira/people/712020:5d5e2f56-b78f-4362-8a0c-fa6f18d011ee

- https://sjusoe42087dr0i4xl8m.atlassian.net/jira/people/712020:d542b8fb-dc7a-4a8d-b6c1-00265ce8054d

- https://txjaq8zbu012a2n52vwb.atlassian.net/jira/people/712020:81122784-9970-4254-bc4a-499513585315

- https://zbpd3ejhte009patk6x4.atlassian.net/jira/people/712020:db84b0c5-2ea2-43cd-b6e8-fd396fa63e27

- https://b8euaabwnt3s6cjwpmgq.atlassian.net/jira/people/712020:08ac3369-ac3e-4fcc-b67e-534b7e63b8e2

Please, check these links. I think, all of them are SPAM. There are very big amount of people tagged in comments. And many of tagged people received e-mail notification with SPAM from jira@<project ID>.atlassian.net (comments in tasks).

Thank you!

Pavel

[Andy Heinzer]

Thanks for these additional sites.  I will add these to our internal ticket for these sites.

[devpcz]

Thank you!

[devpcz]

I still receive SPAM from emails from links above.

[Andy Heinzer]

@devpcz Sorry to hear that, I am reaching back out to my team for an update on this.

[Andy Heinzer]

@devpcz I just got an update from my anti-abuse team, these sites have been deactivated.  If you continue to see any spam coming from one of our Cloud sites, please let us know.

Thanks for reporting this.

Sorry for the inconvenience here.

Andy

[Deleted user]

Hi
82qvq6q663hrwp.atlassian.net
its spamming me

[Andy Heinzer]

@[deleted] Thank you for the report.  I have raised this with my abuse team.

[James Sokoll]

@Andy Heinzer what’s the status of this feature request?

https://jira.atlassian.com/browse/JRACLOUD-75105

One-off reports are not an acceptable solution here.

https://jira.atlassian.com/browse/JRACLOUD-75105?focusedId=3327971&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-3327971

[Andy Heinzer]

@James Sokoll I created that feature request. That feature request was not intended as a means to address the problem of spam.  Even if implemented today, it wouldn't stop malicious accounts from creating a new site to send spam. 

We're actively taking reports of spam on our platform seriously.  Which is why we want those reports forwarded directly to abuse@atlassian.com

I took at look at your account, but I can't find any Atlassian Cloud sites that have sent email to the account you used to post to Community.  Did the spam come to you at a different email address? Could you perhaps post to this thread from that email address that did receive spam?  In that way, perhaps I can better locate the site that is abusing our terms of service so we can remove it.

[James Sokoll]

@Andy Heinzer It definitely wouldn't prevent the problem, but it'd at least allow users to handle it when it happens.

I forwarded the email to abuse@atlassian.com this morning, but the email account they added to their org and sent spam to was, luckily, not one I actually use with any Atlassian product. I deleted the account this morning after forwarding the email along. I'd be significantly more frustrated if the email they'd used was one I couldn't delete from Atlassian entirely.

Would signing back in to post here while it's in the recoverable window cancel the deletion? I'd rather not, if that's the case, but feel free to reach out to me at the email address associated with this account and I can share the other email address with you. 

[Andy Heinzer]

If you already sent the message to abuse@atlassian.com then there is no need to sign in here to report it as well.  I was just trying to offer alternative means of reporting to us a site that is abusing our services. 

Thank you for taking the time to report it to us.

[Bonas]

Hello, 

I was invited to this spam project. Now I can't leave, there isn't an option for that.

Please help me. 

https://ra6k66l.atlassian.net/jira/servicedesk/projects/C0Z0OY1/queues/custom/19 

[Andy Heinzer]

@Bonas Thanks for reporting it.  I have notified our abuse team to review these.  It may take some time, but I expect these sites will be suspended soon.

Andy

[Adam Parkinson]

Given this seems to be the only way to fix this currently, I'll add this one to the queue. Please kill this spam project:

https://lueqwqi.atlassian.net/jira/servicedesk/projects/T65KTMD/queues/custom/19

[Andy Heinzer]

@Adam Parkinson Thanks for reporting it here.  I have informed our abuse team of this site so that they can process it

[Travis Caruth]

https://ioqjgpdb.atlassian.net

[Andy Heinzer]

@Travis Caruth Thanks for reporting it to us.  I have flagged this site to our abuse team for inspection.  In the future, you can also forward such emails you receive to our abuse@atlassian.com address to let them know as well.  They cannot respond to anything sent there, but this is still a good way to report it to Atlassian.

[Danny · Accepted solution]

Hi @devpcz ,

Your request sounds reasonable though I can see no method for you to remove yourself from a Jira project unless you have the permission level to do so. There is a feature request to do this though unsure when this will be delivered. 

I would wait to hear back from Atlassian support before deleting your account. 

Sorry I could not help further.

Danny