How to fix errors?

Andrey Ivanov
Contributor
October 21, 2024

I have errors in the project after transferring it from the cloud version to the server version, how can I fix them?

Screenshot 2024-10-21 115306.png

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Marc - Devoteam
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October 21, 2024

HI @Andrey Ivanov 

How to fix them is stated in the warning and error message.

Values need to be added on components.

And on some request type in the project the Approvers field need to have applied a value as the field is hidden on the request preset values of the users granting the approval need to be set.

The links on the components and fields option guide you to the locations.

Andrey Ivanov
Contributor
October 21, 2024

Hello! Thanks for the answer, I didn’t quite understand what I need to change? I've already followed all the links, but I can't figure out what exactly needs to be done?

Marc - Devoteam
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October 21, 2024

Hi @Andrey Ivanov 

It's stated clearly in the context what has to be done.

Its a JSM project.

The request forms need to be fixed by setting components on the project, so create new components, check the names in the forms used on the request types mentioned.

There is also another "Request Access request" that has a hidden field "Approvers", this field needs to have default users set.

For both you need to be Jira admin and granted the role administrator on the JSM project.

You can check how all settings where set on the Jira Server.

Like Fazila Ashraf likes this

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