I'd like to do some cleaning on our Jira and I found the following problem:
1. We have a few users who do not work in our company now.
2. I've changed assignee and reporter fields so none of them has issues.
3. I still cannot delete users because all of them commented some issues.
How can I deal with this problem, is it possible to change the author of a comment? Since Jira licence cost depends on users I'd like to remove all who are not our employees.
We are using Jira OnDemand.
Why don't you deactivate those user accounts?
That way they don't count against your license and you retain the information on those tickets...
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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