I did an export of a ticket and was doing a bulk import of multiple tickets. I kept the same format of the export. Everything but the linked issues were entered properly. Format below:
Issue Key | Summary | Custom Field(“name”) | Outward issue link(<link name>) | Outward issue link(<link name>) | Outward issue link(<link name>) | Outward issue link(<link name>) |
JOE-1 | Something here | Something here | TEST-1 | TEST-2 | TEST-3 | TEST-4 |
The import would only link the last link which would be TEST-4 in this example. Is it possible to import all links in an import? Is there a workaround if not to bulk update links to a large list of tickets? I can't find any documentation on this.
You can follow this KB
Regards
I don't have the option in my field mapping import for 'Blocks' or 'Clones' so I'm unsure how to use this functionality to import tickets with links. Can you assist?
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your column headings need to be unique. Link1, link2, link3, etc.
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The column headings on your file need to be unique, Link1 Link2, Link3 and when you're mapping them, the field you're looking for is Link (type of link)
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