How do I start to create portals for different customers

Hello,

 

I read already (https://answers.atlassian.com/questions/247855/how-do-i-setup-jira-service-desk-want-one-centralised-support-portal-but-multiple-clientsprojects) that it's possible to set-up a central project for your servicedesk but providing it to multiple clients.

How do I start to create the portals for these customers?    Not every customer uses the same services/products so I want to show them different portals.

 

thanks in advance!

2 answers

This widget could not be displayed.
Paulo Hennig Atlassian Team Dec 14, 2015

Hello Heidi,
Notice that in JIRA Service Desk, you can restrict your customers according to your Customers list. This is really helpful when you have different organizations and have to set the right permissions in order to your customers don't check different projects than the one that they should raise their tickets. Please, check the following link for additional information:

https://confluence.atlassian.com/servicedeskcloud/managing-access-to-your-service-desk-732528940.html

This widget could not be displayed.

Thanks for the answer.  

 

I'm more looking for this config...  1 Project in JIRA for multiple customers.  So more portals on 1 project.

 

image2015-12-21 11:50:39.png

anyone ideas?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

106 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you