How do I disable the comments pop when moving issues.


I have been searching around for an answer to this question but am not able to find a solution.

Issue: In Agile when I move an issue from ToDo to In Progress a full screen popup windows shows up asking for me to enter in a comment. What I find strange is it does it for one project I have but not another. I have tried comparing the two but nothing obvious is standing out to me.

Any thoughts on this? I feel like there should be a simple disable comments popup or something that I am missing here.



3 answers

1 accepted

1 vote
Accepted answer

My guess would be that a screen has been assigned to the transition in that part of the workflow. All you would need to do is remove that screen association. The following page shows how to assign screens, so it will give you some hints as to where you need to go in order to unassign screens:

Hope this helps.

Hi Greg,

The settings you need to change are the screens displayed on each workflow transition. Simply removing the reference to the screen will stop it asking for comments. Be careful though on the resolve issue transition as this uses a special screen that captures the resolution as well as a comment.

To make these changes you will need to have a draft workflow.

Hope this helps


Ty both, after more searching around I found a link that showed me how to setup that comment popup so I just reversed it smile

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

936 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you