I have been searching around for an answer to this question but am not able to find a solution.
Issue: In Agile when I move an issue from ToDo to In Progress a full screen popup windows shows up asking for me to enter in a comment. What I find strange is it does it for one project I have but not another. I have tried comparing the two but nothing obvious is standing out to me.
Any thoughts on this? I feel like there should be a simple disable comments popup or something that I am missing here.
My guess would be that a screen has been assigned to the transition in that part of the workflow. All you would need to do is remove that screen association. The following page shows how to assign screens, so it will give you some hints as to where you need to go in order to unassign screens: https://confluence.atlassian.com/display/JIRAKB/Mapping+A+Screen+to+Workflow+Transition
Hope this helps.
The settings you need to change are the screens displayed on each workflow transition. Simply removing the reference to the screen will stop it asking for comments. Be careful though on the resolve issue transition as this uses a special screen that captures the resolution as well as a comment.
To make these changes you will need to have a draft workflow.
Hope this helps
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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