I'd like to recive tasks in my projects directly from an email.
I supose I have to create a mail handler in incoming mail but it is not working for me.
The conectivity test with my email work perfectly but for some reason issues are just not arriving to the backlog of my project.
The mail handler test, does nothing.
It was working perfectly untill thursday 13, but then something hapened and now nothing goes in my project. I did nothing.
Thank you everyone.
Something has changed if it stopped working, so you'll need to work out what did.
Are you on Server or Cloud?
Also, are you sure the emails are arriving in the mailbox they are supposed to, and do you know if JIRA is processing them? (It will delete them when it's tried to import them)
Ok, as you're on Cloud, where we can't read the logs, I think you'll need to ask Cloud support on https://support.atlassian.com
A failed test tells me there's something wrong with the config for the mailbox you're trying to connect to, so check the server, user name, password and port that you are giving to JIRA carefully, before reporting to Atlassian.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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